Senior Product Manager
Product Strategy and Management
Azercell Telecom LLC
Dec 2022 – now
As a senior product manager, I have a strong grasp of the technical aspects related to BSS/OSS, the technical structure and architecture of B2C postpaid services, service provisioning, customer and product management in the
B2C postpaid domain.
Main achievement:
I addressed one of the main issues faced by customers when they encountered data pay-as-you-go usage, effectively resolving the problem by inventing and implementing the solution.
Responsibilities:
• Responsible for the entire B2C Postpaid domain and BSS/OSS Transformation project from the business side, overseeing business analysis and project management.
• Lead end-to-end product/service launches and ensure successful implementation.
• Service/Product architecture (Building conceptualized and working principles with IT colleagues)
• Generate executive reports for C-level management.
Key Soft Skills:
• Analytical thinking
• Leadership
• Strategic thinking
• Market and customer focus
• Adaptability
Key Hard Skills:
• Product Management Methodologies (Lean Startup, Design Thinking, User-Centered Design)
• UX/UI Design (Sketch, Figma)
• Product Roadmapping (Jira, Trello)
• Data Analysis (Excel, SQL, data visualization platforms)
• Market Research
• Prototyping and Wireframing (InVision, Balsamiq, Axure RP)
• Product Pricing and Monetization
• Agile Tools and Frameworks (Jira, Confluence, Scrum)
Delivered Projects: BSS/Pruning, PAYG closure, TwinCard service, Mobile app revamp (Postpaid part), elimination of toxic VAS, Customer Persona and segmentation.