Senior Product Manager 

Product Strategy and Management 
Azercell Telecom LLC 

Dec 2022 – now

As a senior product manager, I have a strong grasp of the technical aspects related to BSS/OSS, the technical structure and architecture of B2C postpaid services, service provisioning, customer and product management in the B2C postpaid domain.  

Main achievement: 
I addressed one of the main issues faced by customers when they encountered data pay-as-you-go usage, effectively resolving the problem by inventing and implementing the solution.

• Responsible for the entire B2C Postpaid domain and BSS/OSS Transformation project from the business side, overseeing business analysis and project management.
• Lead end-to-end product/service launches and ensure successful implementation. 
• Service/Product architecture (Building conceptualized and working principles with IT colleagues) 
• Generate executive reports for C-level management.

Key Soft Skills: 
• Analytical thinking 
• Leadership 
• Strategic thinking 
• Market and customer focus 
• Adaptability 

Key Hard Skills: 
• Product Management Methodologies (Lean Startup, Design Thinking, User-Centered Design) 
• UX/UI Design (Sketch, Figma) 
• Product Roadmapping (Jira, Trello) 
• Data Analysis (Excel, SQL, data visualization platforms) 
• Market Research 
• Prototyping and Wireframing (InVision, Balsamiq, Axure RP)
• Product Pricing and Monetization 
• Agile Tools and Frameworks (Jira, Confluence, Scrum)

Delivered Projects: BSS/Pruning, PAYG closure, TwinCard service, Mobile app revamp (Postpaid part), elimination of toxic VAS, Customer Persona and segmentation.